Tony Rodoni, EVP of Customer Experience at Salesforce, shares substantial experience collaborating with executives on CX. He offers tools to equip executives to feel inspired and empowered to be more involved in CX. And he dares answer the question, “Can CX leaders work themselves out of the job?”
The post 241: How Do We Get Executives To Care About CX? appeared first on The CX Cast ® by Forrester.
